Q. How long does the implementation take and what is involved?

A. Application takes place via a simple online form, which an immediate acceptance or decline is generated. On receipt of the signed forms and relevant backup information the merchant account is established. The whole process can take as little as 48 hours. There is currently a 95% acceptance rate. The 5% exception normally relates to high-risk countries or activities, such as pornography and gambling. See prohibited territories

Q. Do I need a US bank account?

A. No, you are not required to have an account in the USA. You are set up with an account that allows you to
transfer funds to your original account. When the funds are transferred the currencies are converted at the current exchange rate.

Q. Is there a choice of what currencies can be accepted?

A. Yes, you choose which currencies you would like to accept. Five initial currencies of your choice are included free of charge. There is a small charge for each additional currency. See rates and fees

Q. Is a website needed before you can apply ?

A. No, your storebuilding process and acquisition acceptance can take place simultaneously. Using the storebuilder, Click and Build, you could be trading in as little as two business days.

Q. Is my current store compatible?

A. There are currently more than 45 supported shopping applications. See Shopping Applications

Q. How long does it take after placing an order till receiving the funds?.

A. Once the transaction reaches the servers, clearance takes a matter of seconds. Depending upon the
acquisition method used, your account could be remitted in a matter of days.

Q. Can sales from customers who mail or fax their orders be processed?

A. Yes, the account you are set up with allows for you to manually enter your customers information.

Q. What is the discount rate?

A. The discount rate is the percentage amount the bank receives per transaction. The rates differ depending on your location. See rates and fees